Help teams adopt new systems, processes, and ways of working
Apricity helps organizations reduce friction during Salesforce, Certinia, Klient PSA, and Rocketlane initiatives by aligning stakeholders, assessing impacts, supporting communications, preparing users, and reinforcing adoption after launch.
Technology change succeeds when people are ready to work differently
A platform initiative does not succeed because the system is configured correctly. It succeeds when the people impacted by the change understand why it matters, know what is expected, and have the support to use the new process consistently.
Apricity helps organizations prepare teams for the operational, behavioral, and process changes that come with CRM, PSA, and ERP initiatives.
A practical adoption framework for platform change
Awareness
Help stakeholders and users understand what is changing, why it matters, and what risks the change is designed to address.
Adoption
Support users as they apply new workflows, data expectations, reporting practices, and platform behaviors.
Buy-In
Build support by connecting the change to business goals, team priorities, role impacts, and expected outcomes.
Readiness
Prepare users with communications, enablement planning, training support, process clarity, and launch preparation.
Reinforcement
Sustain adoption through feedback loops, post-go-live support, leadership reinforcement, and continuous improvement.
Preparing your teams for platform change?
Apricity can help you align stakeholders, assess impacts, support communications, and reinforce adoption across Salesforce, Certinia, Klient PSA, and Rocketlane initiatives.